The Operating System for
Accident Governance
One Accident. One Governed Case. One Source of Truth.
UPtime™ transforms every accident into a single governed case from First Notice of Loss through repair, recovery, compliance, payment, and final resolution. One trusted system of record across fleet, risk, finance, procurement, legal, and operations.
Trusted by Leading Organizations
Every System Manages a Piece. None Governs the Whole.
Fleet, claims, repair, procurement, finance, legal, and risk systems each manage part of an accident.
The decisions connecting those systems are still handled through emails, spreadsheets, phone calls, and disconnected workflows.
The result is delayed resolution, fragmented evidence, inconsistent compliance, limited accountability, missed recoveries, and insufficient executive visibility.
UPtime™ closes that governance gap by creating one governed case across the entire accident lifecycle.
Reduction in fleet downtime reported by the Pittsburgh Equipment & Leasing Authority
Read the case studyThree years of repair spend versus $632,555 in 2022, with only 45% of fleet assets onboarded
Read the case studyRecovered from a single not-at-fault incident previously considered uncollectible
Read the case study Capture
Every Fact
Preserve incident details, evidence, documents, and communications from the first report.
Coordinate
Every Stakeholder
Connect fleet, risk, finance, procurement, legal, insurers, TPAs, repair partners, and other participants.
Guide
Every Decision
Apply policies, permissions, approvals, compliance requirements, and documented workflows.
Recover
Every Dollar
Govern repair spending, payment approvals, third-party recovery, financial outcomes, and final closure.
Fleet &
Operations
Reduce downtime and maintain visibility through return to service.
Risk &
Claims
Strengthen documentation, recovery, reserves, and decision defensibility.
Procurement
Govern vendor selection, estimate comparison, approvals, and policy compliance.
Finance
Improve payment controls, cost visibility, recovery tracking, and accountability.
Legal &
Compliance
Preserve documentation integrity, approvals, audit trails, and chain of custody.
Executive
Leadership
Gain real-time visibility into exposure, cost, performance, decisions, and outcomes.
Accident Governance Matters
Regardless of How Risk is Financed
Whether an organization is self-insured, traditionally insured, or operates through a hybrid model, it still owns the operational consequences of every accident.
UPtime works alongside insurers, third-party administrators, and existing systems while giving you one governed record of the facts, stakeholders, decisions, compliance actions, financial approvals, recovery, and outcome.
Enterprise-grade security.
Built for the way you operate.
UPtime™ is purpose-built to safeguard your data, ensure compliance, and maintain seamless operations at scale. From secure access and encrypted infrastructure to configurable governance controls and audit-ready records, every layer is designed to protect your fleet, your people, and your organization.
UPtime™ supports secure Single Sign-On integration with Microsoft Entra ID and other enterprise identity providers, simplifying user access while strengthening organizational security.
Granular role-based permissions help ensure that users can access only the cases, functions, financial information, and workflows appropriate to their responsibilities.
Configure approval paths, compliance requirements, financial controls, permissions, and documented workflows around the way your organization already operates.
Sensitive case, operational, financial, and user information is protected through enterprise-grade encryption and secure platform infrastructure.
Maintain a structured record of case activity, approvals, documentation, communications, decisions, and financial events while supporting integration with existing enterprise systems.
“It is rare to onboard a new enterprise system with this level of ease, clarity, and operational discipline.”
“Our fleet has seen reduced downtime and increased operational efficiency since implementing UPtime.”
“SHzoom is an amazing partner with an amazing product! UPtime takes the place of the paper report and reduces duplication, therefore saving us a lot of effort and time!”
Why Organizations Choose UPtime™
Fleet Operations reduce repair costs with fast, competitive electronic repair estimates while eliminating hours of manual coordination.
Risk Leaders replace scattered emails, spreadsheets, and vendors with one centralized, audit-ready incident record.
Procurement Teams document compliant repair decisions with side-by-side estimate comparisons.
Legal and Compliance Teams strengthen audit readiness and claims defensibility with complete, time-stamped documentation.
Executive Leadership gains real-time visibility, accountability, and governance across every incident.
Questions?
Email support@shzoom.com or call us at (800)-921-4393