The Patented Platform Transforming Fleet Crash Management
UPtime by SHzoom brings Fleet, Risk, Police, and Body Shops together on one secure cloud-based platform—delivering real-time repair quotes, faster turnaround, and up to 47% less downtime.
From the moment a crash occurs to the instant your vehicle is repaired or replaced, UPtime automates every step—providing transparency, accuracy, and verified repair bids from shops certified for EV, hybrid, and autonomous vehicles.
Crash repairs should not take weeks
Uptime by SHzoom® is the patented incident-to-recovery platform built for self- insured fleets, reducing downtime and repair costs by streamlining the entire claims
and repair process.
Includes a Complimentary UPtime Advantage
Assessment
Trusted by leading organizations
47%
Reduction in Fleet downtime reported by the Pittsburgh Equipment & Leasing Authority
$298K
Total repair costs over three years with only 45% of fleet assets onboard
$99K+
Recovered from a single not-at-fault incident previously considered uncollectible
Fleet & Risk Management, Reimagined
Welcome to UPtime by SHzoom®—the only platform that simplifies fleet and auto crash repair management from incident to invoice. Whether you’re managing a municipal fleet, insurance program, or corporate vehicles, UPtime delivers the clarity, control, and confidence you’ve been missing.
Gone are the days of phone calls, paper reports, and delayed decisions. With Real-Time Repair Bids from Certified Local Repair Shops of Your Choice, you can instantly compare competitive quotes, control costs, and speed up cycle time—all while supporting your local economy.
From the first report to the final repair, UPtime keeps every stakeholder informed.
Snap A Pic. Get A Quote.
At SHzoom, we lead with expertise, innovation—and heart. With over 25 years in risk management, fleet operations, automotive repairs, and P&C claims, our technology is trusted by industry leaders—including major insurers who cite our intellectual property.
We are the original inventors of “Snap A Pic. Get A Quote.” Back in 2010, no one else was thinking about electronic repair management. Our mission goes beyond technology. We believe in safer roads, smarter systems, and stronger communities. That’s why everything we do is rooted in our core values and our motto: #DriveSafe. #SpreadLove.
Recover Faster. Get Paid Sooner.
Every year, fleets leave thousands on the table simply because they lack the time, tools, or expertise to recover after not-at-fault accidents.
UPtime Recovery changes that.
We handle the evidence. We negotiate with insurers. We manage arbitration. And we do it all with P&C-certified experts who know how to get results.
You focus on your fleet—we’ll focus on getting you paid.
We Understand Your Pain: Unexpected Downtime Is Costing You
When unexpected downtime strikes, claims pile up, fraud goes unnoticed, and costs spiral out of control. The world just caught up to what we’ve been building all along. UPtime was designed for this moment—where fewer people must do more, and every dollar counts.
By connecting traditionally siloed departments like Fleet, Risk, and Public Safety with repair shops, damage appraisers, and third-party vendors, UPtime streamlines accident management on a single, intelligent platform—eliminating waste, fraud, and inefficiency. Are you ready to take control of the new reality? Let’s talk.
Enterprise Security & Compliance
UPtime™ is engineered on a foundation of enterprise-grade security, compliance, and reliability. Every layer of our technology—from Single Sign-On authentication to encrypted cloud infrastructure—is purpose-built to safeguard your organization’s data and maintain seamless operations at scale. By combining advanced access controls, continuous monitoring, and secure cloud architecture, UPtime™ ensures your fleet management ecosystem remains both protected and high-performing. With UPtime™, your data integrity, operational uptime, and organizational trust are never compromised.
Single Sign-On (SSO)
Simplify secure access with enterprise-level Single Sign-On integration, ensuring users can log in with their existing credentials safely and efficiently.
Custom Governance Controls
Manage user permissions and access levels with precision to meet organizational compliance and internal security policies.
Analytics and Reporting
Gain insight into system usage, performance, and access logs through real-time analytics and detailed reporting tools.
Secure Cloud
UPtime™ is hosted on a secure, encrypted cloud environment to guarantee uptime reliability and data protection.
Encrypted Data
All data is encrypted in transit and at rest using 256-bit encryption to maintain confidentiality and privacy.
Know More. Recover Fast.
No evidence? No experts? No recovery. UPtime Recovery™ brings all three. Get paid FAST on not-at-fault accidents.
Real-Time Repair Bids
Simplifying Auto Crash Repairs Nationwide with Real-Time Repair Bids from Certified Local Repairs Shops.
Intelligent Workflows
From first report to final repair—track every step, cut waste, and stay audit-ready. One platform. Every detail. Every dollar.
Simplifying Auto Crash Repairs Nationwide
Our fleet has seen reduced
downtime and
increased
operational efficiency since implementing Uptime.
Jennifer Olzinger, Chief of Procurement, City of Pittsburgh
“SHzoom is an amazing partner with an amazing product! Uptime takes the place of the paper report and reduces
duplication, therefore saving us a lot of effort and time! The support and training they provided was top-notch!”
A. Nielson, Colorado Patrol Sergeant
“It is rare to onboard a new enterprise system with this level of ease, clarity, and operational discipline”
J.A. Hilzendeger, Sr. Director, RSC Operations, Giant Eagle
Ready To Get Started?
Learn How Uptime Works for You
- Same Day Automated Incident Reports
- Save with Competitive Repair Quotes
- Real-Time Repair Status & Supplement Tracking
- Same Day Injury Notification
- Maximized Recovery Dollars on Not-at-Fault Accidents
- Intelligent Workflow Automation with Built-in Accountability
- Exclusive Online Driver Safety Awareness Program
Questions?
Email support@shzoom.com or call us at (800)-921-4393