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About Us

About SHzoom

We are a team of industry experts who believe in the power of thought, action, and perseverance.  We thought we could revolutionize the way the world handled accidents. We put action behind this thought and chose to persevere, hence, the birth of SHzoom!

SHzoom,  the original inventor of ‘Snap A Pic. Get A Quote,’ for your minor fender bender, encompasses more than 25 years of expertise in risk management, automotive repairs, and P&C claims management.  You will often see large insurers citing our intellectual property.  Our expanded product line, Uptime by SHzoom, provides Smart Fleets with the ACCESS they deserve!

Drive Safe. Spread Love.


While cars can be replaced, people cannot.
First and foremost, we encourage you to make
your safety and the safety of others a top priority.


SHzoom is at the cutting edge of the
convergence between internet
technologies, machine learning, and automotive repairs.


For Smart Fleets, it’s about innovation, automation, and intelligent workflows which is why Fleet and Risk Managers are choosing Uptime by SHzoom!

Meet Our Founder

Ingrid Cook is a successful entrepreneur, inventor, influential leader, highly sought after insurance subject matter expert, and multi-media talent. She is admired for her ability to create immediate impact, produce winning results, and deliver unparalleled value. Her passion for continuous improvement, problem-solving, and technology is only surpassed by her passion and commitment to giving back through her involvement with numerous community outreach programs and non-profit organizations.

Meet Our Team

Craig Markovitz
Lead Advisor

Craig is a Professor of Entrepreneurship at the Tepper School of Business at Carnegie Mellon University and a successful entrepreneur with more than 25 years of experience in starting, growing, and selling businesses. He has generated well over $300 million in shareholder value throughout the years.

Matthew Booco
Executive Advisor

Matthew is the Executive Director of General Services at the City of Westminster, Colorado.  He boasts over 10 years of experience in the public sector fleet industry – primarily in the municipal government space.  Matthew holds a Bachelor of Science in Business Administration from the University of Colorado.

Colin Neller
Technical Partner

Colin, CEO at Clear Function, is a successful entrepreneur who leads a team of talented, cutting-edge software engineers and serves as an invaluable partner to SHzoom. Colin brings more than 20 years experience; his technology focus include .NET, Rails, Azure, AWS, Payments Processing, DevOps, and SaaS.

Elaine Jiang
Senior Analyst

Elaine develops effective statistical models and high-quality analytical solutions to support business objectives and help clients identify bottlenecks and improve operational efficiency. She is in charge of performing large-scale data analysis, research, data exploration, data visualization trending, and correlation modeling. 


Learn more about Uptime’s Early Adopters Program, where Smart Fleets gain the access they deserve!

To Our Valued Advocates

If we could thank you a million times, it still would not be enough to express our level of gratitude.
Thank you for your unsurpassed support. Thank you for believing in SHzoom!
Robert R. Sachs, Jason Wolfe, Stephan Mueller, John Fegheli, Adam Kelson, Tom Isaacson, Chuck Pope, Diana Perez, Jeff Hann, Pittsburgh Tech Council and our loyal customers and fans! 
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